State Farm® Insurance Agent Jan Steimel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hilda Burgos
October 29, 2025
5
out of
5
rating by Hilda Burgos
"Great costumers service so easy to talk to and always available to help"
We responded:
"Thank you, Hilda! I'm happy to hear that you find our customer service approachable and helpful. We're always here to assist you whenever you need us. Let us know if there's anything else we can do for you!"
Jermaine Burbridge
October 23, 2025
5
out of
5
rating by Jermaine Burbridge
"Handled the process seamlessly save me money and did it in a timely manner. Glad to be back with State Farm."
We responded:
"Thank you, Jermaine! I'm happy to hear that the process went smoothly and that we could help you save money. It's wonderful to have you back with State Farm. If you need anything else, feel free to reach out!"
Dianne Coleman
October 3, 2025
5
out of
5
rating by Dianne Coleman
"Al was the best."
We responded:
"Thank you, Dianne! I'm happy to hear that Al provided you with such excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Jordan Spain
October 1, 2025
5
out of
5
rating by Jordan Spain
"Melvin helped me set up my State Farm insurance account and was very helpful and informative about getting me the best policy available for my specific needs. Would highly recommend Melvin!"
We responded:
"Thank you, Jordan! I'm happy to hear that Melvin was able to assist you effectively and provide the information you needed. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Stan Keely
September 30, 2025
5
out of
5
rating by Stan Keely
"Great customer service. Insurance prices are stable for auto and home."
We responded:
"Thank you, Stan! I'm happy you appreciated our customer service and found our insurance prices stable for your auto and home needs. We’re always here to help with any questions or future needs!"
Laconstance Thomas
September 24, 2025
5
out of
5
rating by Laconstance Thomas
"Contact AL. Definitely the right person for the job. Excellent customer service skills. Highly recommend and price was 100 cheaper than what I'm paying with better coverage."
We responded:
"Laconstance, thank you for your fantastic feedback! I'm happy to hear that Al provided excellent service and helped you find better coverage at a lower price. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Kris Wilson
September 16, 2025
5
out of
5
rating by Kris Wilson
"Worked with Anita who was fantastic. Very knowledgeable and helpful in reviewing and adding a vehicle to our policy as well as helping to find is a much more cost effective homeowners insurance solution. Anita is great to work with."
We responded:
"Kris, thank you for your wonderful feedback! I'm happy to hear that Anita was able to assist you effectively with your insurance needs. We appreciate your trust in us and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
Marcia Lombardo
September 11, 2025
5
out of
5
rating by Marcia Lombardo
"Great customer service."
We responded:
"Thank you, Marcia! I'm happy to know you appreciated our customer service. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
LISA GARDINI
September 10, 2025
5
out of
5
rating by LISA GARDINI
"They really went above and beyond to help me with my new insurance. Great company, I highly recommend"
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to know that our team exceeded your expectations with your new insurance. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Edgar Reyes
September 8, 2025
5
out of
5
rating by Edgar Reyes
"Very good service."
We responded:
"Thank you, Edgar! I'm glad you had a positive experience with our service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
keith collins
September 8, 2025
5
out of
5
rating by keith collins
"I was satisfied with State Farm’s timely response when I called. I texted my request for tire service which was convenient for me. State Farm dispatched a roadside mechanic with a window of 30 to 75 minutes and the mechanic showed in 50 minutes. Prior to the mechanic arriving at my location, discussed the issue and I informed the mechanic what tools were needed for the service of tire and he was on point. The knew his job well just to let whomever know in this review. State Farm texted tracking service to my cellular for ETA on the mechanic vehicle to service my vehicle. I was very satisfied with State Farm’s roadside assistance service 100%. Keep that same energy for my next call for roadside assistance State Farm. You’re the best so far in my experience. I rate State Farm roadside assistance with 10/10. Thank you for getting back on the road to my destination. Regards, Keith"
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that our roadside assistance service met your expectations and got you back on the road smoothly. Your feedback about the mechanic's expertise and the convenience of our service is greatly appreciated. We're committed to maintaining this level of service for your future needs. Let us know if there's anything else we can do for you!"
Nancy Wood
September 7, 2025
5
out of
5
rating by Nancy Wood
"I had to have my car towed and the wrecker that they sent was at my house within 10 minutes and towed to my dealer within 20 minutes. Thank you State Farm."
We responded:
"Nancy, thank you for sharing your experience! I'm happy to know that the towing service was prompt and efficient. If you ever need anything else, feel free to reach out!"
Melissa Sholler
September 3, 2025
5
out of
5
rating by Melissa Sholler
"I was broke down on the side of the road. I called State Farm and they set me up with roadside assistance. The tow truck driver was there within 30 minutes to pick us up. He was very friendly and knowledgeable. Service was on point."
We responded:
"Melissa, thank you for sharing your experience! I'm glad to hear that our roadside assistance was quick and that the tow truck driver was friendly. If you need anything else, just let us know!"
Joseph Palicka
September 3, 2025
5
out of
5
rating by Joseph Palicka
"Melvin Torres was an excellent well spoken, sympathetic and encouraging person. He didn’t come across like a salesman, but a friend!"
We responded:
"Thank you, Joseph! I'm happy to hear about your positive experience with Melvin. Our team is dedicated to providing a friendly and supportive atmosphere, and it's great to know Melvin made you feel comfortable. If you need anything else, feel free to reach out!"
Inda Gonzalez
August 28, 2025
5
out of
5
rating by Inda Gonzalez
"They work very efficiently and effectively."
We responded:
"Thank you, Inda! I'm happy to know that our team's efficiency and effectiveness made a positive impression on you. We’re always here to assist with any of your insurance needs!"
Valerie Schou
August 28, 2025
5
out of
5
rating by Valerie Schou
"Always helpful there reps. Are Always kind and courteous, we have been with them for a long time and plan to stay. Thankyou all for being there."
We responded:
"Valerie, thank you for your kind words! I'm happy to hear that our team has been helpful and courteous throughout your time with us. We truly value your loyalty and look forward to continuing to serve you. Let us know if you need anything else!"
Mayra Gallegos
August 27, 2025
5
out of
5
rating by Mayra Gallegos
"The team was absolutely amazing. We worked with Alma and Al, who went above and beyond to help my family get set up and found the best rate for our family's needs. We are so pleased with their patience and excellent service they provided. Speaking both Spanish and English, they took the time to answer all our questions and concerns, clearly explaining the services offered to my parents, making the process smoother for everyone. We couldn't be happier and highly recommend them!"
We responded:
"Thank you, Mayra, for sharing your experience! I'm delighted to hear that Alma and Al provided such exceptional service and made the process easy for your family. It's wonderful to know they could assist you in both Spanish and English. We appreciate your recommendation and are here for any future needs!"
Darrel
August 22, 2025
5
out of
5
rating by Darrel
"My experience with state farm was like going back in time it was familiar i had been with state farm years ago.an so it went like I expected it would the people were friendly an helpful an its great to be back."
We responded:
"Thank you, Darrel, for sharing your experience! I'm glad to hear that returning to State Farm felt familiar and that our team was friendly and helpful. It's wonderful to have you back with us. If you need anything, feel free to reach out!"
Leila Mendonca
August 20, 2025
5
out of
5
rating by Leila Mendonca
"I had an emergency on the road last weekend, and State Farm provided outstanding support. The tow truck arrived very quickly, and the representative I spoke with even called 911 because I was on I-4 and feeling unsafe. The tow truck driver was professional, kind, and reassuring throughout the entire experience. I truly appreciate the fast response and care I received. I highly recommend both my State Farm agent and the company itself. They were there when I needed them most."
We responded:
"Thank you, Leila, for sharing your experience! I'm so happy to hear that our team was able to assist you promptly during your emergency. It's great to know that the tow truck driver and our representative provided the support and reassurance you needed. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
Nydia Crespo
August 13, 2025
5
out of
5
rating by Nydia Crespo
"I'm back!!!! I used to be a loyal customer, but since I moved, I changed company. It was a big mistake. Mr. Al was very polite and knowledgeable of my needs. Hope to continue as loyal as I was before. Thanks"
We responded:
"Nydia, thank you for your wonderful feedback! I'm so happy to welcome you back. It's great to know that Mr. Al was able to assist you effectively. We look forward to continuing to provide you with excellent service. Let us know if there's anything else we can do for you!"
db rakow
August 12, 2025
5
out of
5
rating by db rakow
"Had a great Road Assist yesterday thru State Farm! Tow truck driver was not only friendly, but early, and a veteran! Thank you! And FREE!!"
We responded:
"Thank you, db rakow! I'm happy to hear about your positive experience with our Road Assist service. It's wonderful that the tow truck driver was both friendly and prompt. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Karmin C
August 6, 2025
5
out of
5
rating by Karmin C
"Melvin from Statefarm was awesome and helped me save. Switching over was a no brainer. I had Allstate before and they didn’t care that I canceled on them. I definitely recommend Statefarm!"
We responded:
"Karmin, thank you for your wonderful feedback! I'm happy to hear that Melvin provided such great assistance and that switching to us was an easy decision for you. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Daniel Neyra
August 1, 2025
5
out of
5
rating by Daniel Neyra
"Llevo años con State Farm y siempre a sido la mejor opcion para asegurar mis carros. El año pasado me anime a adquirir la poliza suplemental del salud y fue una de las mejores decisiones que e tomado...este año tube un accidente bastante serio y el seguro suplemental me ayudo a cubrir los gastos medicos y me ayudo a compensar los dias que no pude trabajar por el motivo de mi accidente! Quiero agradecerles a las señoritas Alma y Andrea por haberme recomendado esta opcion que me dio tranquilidad en momentos tan complicados y por haberme ayudado en todo momento a la hora de la reclamacion que mas que bien fue sencilla y rapida. GRACIAS !"
We responded:
"¡Gracias, Daniel! Me alegra saber que has encontrado en nosotros una opción confiable para asegurar tus carros durante tantos años. Es fantástico que la póliza suplemental de salud haya sido de gran ayuda en un momento tan difícil. Alma y Andrea estarán encantadas de saber que su recomendación te brindó tranquilidad. Estamos aquí para lo que necesites. ¡Gracias por confiar en nosotros!"
josh shackelford
July 30, 2025
5
out of
5
rating by josh shackelford
"Great price and experience"
We responded:
"Thank you for your review, Josh! I'm happy you found our prices and service to your liking. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Scott Mitchell
July 25, 2025
5
out of
5
rating by Scott Mitchell
"My recent decision last year to hire State Farm insurance for my automobile insurance and my homeowners insurance was the best insurance decision I’ve ever made in my life! Not only have my rates come down from my previous insurance, but they continue to go down! The homeowner insurance side of my bundle cut me a check for $1500 after hurricane Milton destroyed some of my property, and that was after a $7500 hurricane deductible. I would highly recommend Jan Steimel, my State Farm insurance agency, to all my family and friends."
We responded:
"Thank you for your review, Scott! I'm happy to hear that you're satisfied with your decision to choose us for your insurance needs. It's great to know that our services have been beneficial, especially during challenging times like after Hurricane Milton. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"