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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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danny Serrano peres

April 17, 2025

5  out of  5
rating by danny Serrano peres
"Muy buen seguro se los recomiendo buena atención y en español te atienden ,saludos"
We responded:
"Hola Danny: Nos encanta servir a nuestra comunidad hispana. ¡Contáctanos si necesitas ayuda! Gracias."
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kathern uvalle

April 16, 2025

5  out of  5
rating by kathern uvalle
"Been with State Farm for over a decade and this particular office for all my insurance needs. Their bundle discounts are a bonus too. Whenever I have had needed their services they are super accommodating and responsive. Even have an app to navigate all your needs after hours with the same care!"
We responded:
"HI Kathern! We are here for whatever you need. Thank you for leaving a 5-star review for us!"
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kathern uvalle

April 16, 2025

5  out of  5
rating by kathern uvalle
"I was shopping for car insurance for my mother. Her insurance company is pulling out of Florida. I called several insurance companies for quotes. Spoke with Allen at StateFarm. He was very knowledgeable and helpful. They were not the least, but the best with coverages and reliability when the unexpected happens. ☺️"
We responded:
"Hi Kathern! I'm so glad to hear that Allen took such good care of your mom's insurance needs. I love to hear that. Please feel free to reach out to us if you have any questions! Thank you!"
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Marilyn Zimmerman

April 16, 2025

5  out of  5
rating by Marilyn Zimmerman
"Jan Steimels office is the best! I have been with them since I started driving. The rates are always the best. I get fast and efficient service. Just did my annual renewal and Sam was so helpful explaining everything to me and making sure I’m covered. I feel so lucky to be taken care of by Jan Steimels office"
We responded:
"Hey Marilyn! I'm so glad to hear that Sam took care of your annual review and you felt taken care of. We are so lucky to have you! If you have any questions, please feel free to reach out. Thanks!"
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Tihu Wang

April 10, 2025

5  out of  5
rating by Tihu Wang
"Melvin was fantastic and timely with all my questions and solutions. A+"
We responded:
"Hi Tihu! I'm so glad to hear that Melvin gave you A+ service. If you need anything, please do not hesitate to reach out. Thanks!"
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Johnna Butler

April 4, 2025

5  out of  5
rating by Johnna Butler
"Both Kayla and Allen were so polite and helpful! They both deserve a lot of kudos!!!"
We responded:
"Hi Johnna! Thank you so much for your positive feedback regarding Karla and Allen. Customer service is very important to them both. Thanks!"
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Denise Sumner

April 1, 2025

5  out of  5
rating by Denise Sumner
"Dan was an amazing representative. Very quick and responded quickly. I'm glad I chose State Farm."
We responded:
"Hey Denise! So glad to hear that Dan was quick and responded so quickly to you. Customer service is very important to him and our entire team. Please let me know if you have any questions. Thanks!"
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S Denson

April 1, 2025

5  out of  5
rating by S Denson
"Very pleased with the phone calls and services the Bre provided."
We responded:
"Hi S! So happy to hear that Bri was able to help you. It's good to hear that you were pleased with her service. Please let me know if you have any questions or concerns. Thanks!"
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Kierra Mitchner

March 30, 2025

5  out of  5
rating by Kierra Mitchner
"Alma has gone above and beyond to help me understand my coverages and added value by State Farm."
We responded:
"Hi Kierra! I'm so glad to hear that Alma took care of all your needs. Customer service is very important to her. We are here to answer any questions you may have. Thanks!"
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Susan Murray

March 28, 2025

5  out of  5
rating by Susan Murray
"Very friendly and helpful. Answer all my questions."
We responded:
"Hey Susan! I'm so glad that our team was able to answer all your questions. We want to make sure all your concerns are taken care of. Please do not hesitate to reach out if you need anything at all. Thanks!"
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Edgar Dniz

March 26, 2025

5  out of  5
rating by Edgar Dniz
"Excellent customer service and attention, I thought I was getting good service and good deals at the place I was going to, but I was wrong, Melvin and Alma, had made the transition a smooth one, I believe I'll stick around for a long time, thank You for all your help, support and service. I'm Definitely recommending them to my friends and family."
We responded:
"Hi Edgar! I'm so glad to hear that Melvin and Alma made your transition a smooth one. Customer service is very important to them and our entire team. We are here to help you with whatever you need. Please do not hesitate to reach out with any questions are concerns you may have. Thank you! - Jan"
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P R.

March 22, 2025

5  out of  5
rating by P R.
"Allen was amazing! Thank you so much Allen. My other half will be contacting you soon! Allen is amazing in his service, has a great personality and followed through on his promise! Thank you Allen!"
We responded:
"Hi P.R! I'm so glad that Allen was able to take care of all your insurance needs. I'm glad that you found his service to be so excellent! Please do not hesitate to reach out to us if you have any questions or concerns. Thank you!"
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Diego Valdes

March 18, 2025

5  out of  5
rating by Diego Valdes
"Luisa es una persona atenta y con un excelente servicio, siempre busca alternativas para solucionar y tener la mejor opción para nosotros. Muchas gracias!!!"
We responded:
"¡Hola Diego! Me alegra tanto saber que Luisa pudo ayudarte. El servicio al cliente es muy importante para ella y para todo nuestro equipo. Por favor, asegúrate de contactarnos si necesitas algo más. ¡Gracias!"
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Christine Sause

March 13, 2025

5  out of  5
rating by Christine Sause
"Melvin is personable, knowledgeable and kind. I recommend State Farm for your insurance needs. I'm getting great coverage and an excellent rate. Thank you....you are a "great" neighbor."
We responded:
"Hi Christine! I'm glad to hear that your interactions with Melvin have gone well. It's important to him to provide great service. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Yarelis Cuebas

March 13, 2025

5  out of  5
rating by Yarelis Cuebas
"After 2 years of paying $300+ of car insurance in other companies, Melvin helped me get a cheaper rate for the same service. I’m grateful that he was such an insisting person, for me to take a look at the rates and now I can say that I am glad to be part of the SF Family."
We responded:
"Hi Yarelis! I'm glad to hear that your interactions with Melvin have gone well. It's important to him to provide great service. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Dorothy Davis

March 12, 2025

5  out of  5
rating by Dorothy Davis
"I had recent opportunity to use the Emergency Road Service for a flat tire, and the service arrived early for the appointment and was finished before the appointment was to happen. Amazing service!"
We responded:
"Dorothy, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Ayman Barbari

March 12, 2025

5  out of  5
rating by Ayman Barbari
"I used the towing service for the 1st time in 3 years and I was very impressed with the GREAT service I received."
We responded:
"Ayman, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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lindy lou

March 12, 2025

5  out of  5
rating by lindy lou
"5 stars! What great service! The connector on my battery was cracked and therefore not holding the charge. Even though it was in the am and morning traffic, the gentleman got here pretty quick got me jumped so I was able to go to the repair shop!👍 thank you State Farm"
We responded:
"Lindy Lou, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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adolfo correa

February 14, 2025

5  out of  5
rating by adolfo correa
"Una compañía. Con mucho renombre.su personal muy amable y familiar.su asistencia rápida y eficiente.con una excelente comunicación con el cliente.asistido con muy altos estándares y detalles de las coverturas.y sus presios.quede muy satisfecho.."
We responded:
"Hola Adolfo, estoy muy contento de haber podido ayudarte con todas tus necesidades. ¡Te agradezco que confíes en nosotros! Póngase en contacto con nosotros si tiene alguna pregunta o necesita algo. ¡Gracias! -Jan Steimel - State Farm Insurance Agent"
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Maria Vazquez

February 13, 2025

5  out of  5
rating by Maria Vazquez
"Great value"
We responded:
"Hi Maria! I'm glad to hear that your interactions with our team have gone well. It's important to them to provide great service. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Dominic Tringali

February 7, 2025

5  out of  5
rating by Dominic Tringali
"Thank you for the quick service."
We responded:
"Dominic, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Marsha Hyde

February 7, 2025

4  out of  5
rating by Marsha Hyde
"So far so good! Agents are super friendly and informative. Haven't been with them long enough is why I didn't rate 5 stars, leaves room for improvement."
We responded:
"Marsha, thank you for the fantastic review! I'm glad you found our service to be exceptional so far. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. We hope to gain that extra star from you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Terray Perez

February 7, 2025

5  out of  5
rating by Terray Perez
"Omg I love this insurance it’s so helpful and easy to get a tow they come quick and very helpful and friendly"
We responded:
"Terray, thank you for the fantastic review! I'm glad you found it easy to use our services. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Jason Tran

February 5, 2025

5  out of  5
rating by Jason Tran
"Very good service and very friendly, Anita is awesome!"
We responded:
"Jason, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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anna fugina

January 28, 2025

5  out of  5
rating by anna fugina
"When my Jeep stalled out at 8 pm in the dark I was stranded. State Farm was quick to respond and made contact with a tow truck driver to come assist me within 1 hour. The tow truck driver hauled it to my auto shop I use. The next day my mechanic at Murdock Tires and Auto got me on the road once again. Thank you State Farm for helping me when I needed you!!"
We responded:
"Anna, thank you for your wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Jan Steimel - State Farm Insurance Agent, Longwood, FL "